Make a Small Correction
Spotted a typo, or has something changed? Please don't worry — we are here to help. Below is a kind, plain-English explanation of how to let our team know.
When Can You Make a Correction?
Corrections are usually possible while your details are still being checked by our team — that is, before they have been sent to the UK authorities. Once everything has been sent across, changes may no longer be possible through us, because the official decision is then in the authorities' hands.
For this reason, we kindly encourage you to write to us as soon as you notice that something needs putting right. The earlier you let us know, the more we can help.
What Can Be Corrected?
While our team is still looking over your details, we can usually help with the following types of corrections:
- A small change to your name (for example, a spelling correction)
- Updates to your passport details (such as a new passport number)
- A change to your travel dates or where you'll be visiting
- An updated email address or telephone number
- Any other small detail that needs putting right
How to Let Us Know
To request a correction, please write to our friendly team through our Contact page. So that we can help you as quickly as possible, please include the following in your message:
Please Include in Your Message:
- 1.Your reference number (you'll find it in the email we sent you)
- 2.The email address you used when filling in the questionnaire
- 3.A clear, plain-English description of what needs to be changed
- 4.The correct details that should replace the existing ones
- 5.If applicable, a clear photo of any new document (for example, a renewed passport)
What Happens After You Get In Touch
Once we receive your message, a real person from our team will gently look at your request. If we can make the correction, we will update your details and email you to confirm. If we need anything else from you, we'll write to you with kind, clear instructions.
Your application then continues calmly through our review — the small correction does not start the whole process over again.
Ready to Let Us Know?
Write to our friendly team with your reference number and a description of what needs putting right. We will look after you with patience and care.
Speak To Our Friendly Team